Good News for Apple Inc (NASDAQ:AAPL) lovers who reside in the UK, Germany, Spain and Brazil, that they have facility of online support in which they can chat one-on one with Apple’s specialists. Apple has a good reputation for guiding customers in choosing which products to purchase and support them after the purchase.
Apple Inc (AAPL) online support program will offer three parts:
-Helping Customers to decide which product to buy
-Guide them through the Store
-Help them after their purchase to setup their product
Currently this support is offered for iPad and iPhone only, Apple Inc said on their website “Now there’s a whole new way to get help from the Apple Online Store. When shopping for a new iPad or iPhone, you can get answers to all your questions through a personalized, online guided tour. We can even help set up your new product after you get it.”
How it will work:
On theApple Online Store you have to visit their iPad and iPhone pages, then you have to click on the “ASK” button and you can see the available trained Apple Specialists. You can start either voice call or online chat, or you can click on “HAVE US SHOW YOU” to get a tour.
During this tour you will explore the online recourse, visit web pages and view apps on Apple Inc (NASDAQ:AAPL)’s specialist screen and if you have any question, you can ask a specialist directly and it will assist you in making wiser buying decisions.
After your purchase, you can also schedule a free online session to get help in setting up your new device. Apple will allow you to see their specialist device screen, which will help you to setup your email accounts, download apps and much more
You can visit Apple Inc (NASDAQ:AAPL) official website for further details.
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